Privacy Policy

Welcome to Christmas Decor Sales Store! At holidaytreeoffers.com, we believe that protecting your personal information is as important as creating the perfect Christmas atmosphere. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website and purchase our beautiful, Australian-themed Christmas decorations.

From our workshop in Tasmania to your home, we are committed to handling your data with the same care and craftsmanship we put into our Christmas tree skirts, bonbon crackers, and fibre optic trees.

1. Information We Collect

To process your orders and bring Christmas joy to your doorstep, we collect the following information:

• Personal Identifiers: Name, shipping address, email address, and phone number, which we use to fulfil your order and provide customer support.
• Payment Information: When you make a purchase, our secure payment partners (like our credit card processor and PayPal) collect your payment details. We do not store your full credit card information on our servers.
• Browsing Information: Through cookies and similar technologies, we collect data about how you interact with our site, such as the products you view (e.g., Australian Flora and Fauna items, Christmas Trees) and the pages you visit.
• Communications: Any correspondence you have with our Customer Joy Team via email.

2. How We Use Your Information

Your data helps us create a magical and seamless shopping experience. We use it to:

• Process your orders and deliver your Christmas treasures worldwide (excluding Asia and some remote regions).
• Communicate with you about your order, account, and any customer service inquiries.
• Improve our website, product offerings, and your overall shopping experience based on how you use our site.
• Send you marketing communications (only if you have opted in) about new products, like our festive sprays or Christmas costumes, and special offers.

3. Sharing and Disclosure of Information

We value your trust and only share your information when necessary to complete your Christmas mission:

• Service Providers: We share information with trusted third parties who help us operate our website, process payments, and deliver your packages. These partners are bound by strict data protection agreements.
• Legal Obligations: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.
• Business Transfers: In the event that Christmas Decor Sales Store is involved in a merger or acquisition, your information may be transferred as part of that transaction, but we will notify you and ensure its continued protection.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your data’s security is our top priority, much like the security of your payment details during checkout.

• Storage: Your information is stored on secure servers located within Australia and other jurisdictions that have robust data protection laws.
• Security Measures: We implement a variety of security measures, including industry-standard encryption (SSL technology), to protect your personal information from unauthorised access, alteration, or destruction. Our payment system is fully encrypted, ensuring your financial data is safe.

5. Your Rights

You have control over your personal information. You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct any inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to certain legal obligations we may have.
• Opt-Out: Unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in any email or by contacting us.

To exercise any of these rights, please contact our Customer Joy Team at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These small files help us remember your preferences, understand how you use our site (e.g., which puzzles or games you browse), and show you relevant products.

You can control cookies through your browser settings. Please note that disabling cookies may affect your experience on our website, such as the ability to add items to your shopping cart.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the “Last Updated” date below.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please don’t hesitate to reach out to our friendly Customer Joy Team. We’re here to help!

Last Updated: December 2023

From our Christmas-loving hearts in Tasmania to your home, we thank you for your trust. Wishing you a season filled with magic, joy, and the perfect Christmas tree!

With festive cheer,
The Christmas Decor Sales Store Team